7 Questions to Ask Prior to Booking A Hotel in Nairobi

7 Questions to Ask Prior to Booking A Hotel in Nairobi

The last thing you want is your vacation to be ruined by a nasty hotel room, impatient staff or hidden costs that drain your pockets. To get the most suitable hotel in Nairobi, you need to ask the right questions. Raising your concerns earlier on can give you an idea of what to expect when you visit the hotel.

#1 What’s included and excluded in the quoted price?

It’s important to know what you are paying for. Is the price quoted inclusive of taxes, meals, parking fees, cleaning fees and any other hidden costs that may apply? What are some of the charges you could end up paying like penalties for leaving later than required or damage to any assets in the hotel room?

#2 Do they have Wi-Fi?

Internet access is almost a compulsory feature in every hotel in Nairobi. But you need to ask if it’s free or you are going to be billed for this service at the end of your stay. Make sure all rooms in the hotel have internet access so that you don’t get disappointed along the way.

#3 Do you have discounted rates?

Some hotels offer better rates for different types of clients. For instance, if you are a very loyal customer who has visited the hotel a couple of times, you need to find out if you qualify for a discounted rate. Members of certain credit cards also get discounts, but you need to ask.

#4 What kind of privacy should you expect?

When you are travelling with your better half, one of your top concerns may be the kind of privacy you’ll have during your stay. You need to make sure the room you book is not too close to the adjacent room and make sure you ask about the sound proof features in the hotel.

#5 How accessible is it to local restaurants or markets?

You’d want to know how far the hotel is from certain areas that you may want to visit during your stay. Business travelers will look for hotels that are close to the city center for easy access. If travelling with kids then you’d want a hotel that is close to a hospital, a market or any other leisure attractions in Nairobi where kids can enjoy. Ask about this if you are not familiar with the area.

#6 Are they family friendly?

If you are travelling with your family, you’ll definitely need to ask this. You’ll need to make sure the restaurant has menus that are appropriate for kids. The rooms should also be safely designed for younger kids.

#7 What features are included in my room?

Don’t book a hotel room until you are 100% sure of the features that are included. Most hotels in Nairobi have standard rooms which have the usual features like TV, refrigerator and a safety deposit box.

These are just a few questions that will help you to understand the kind of place you are going to stay. Of course you may have additional questions depending on your unique needs, but always feel free to ask because it’s the only way you’ll find the perfect hotel in Nairobi for your needs.